Terms

Last updated: 17 August 2026

These terms cover work between Parallel Global ("we", "us") and a client ("you") who engages us for a project.

Scope and pricing

Every project starts with a call and a written scope at a fixed price. If a job runs beyond what we scoped it at because we underestimated, that is our cost to absorb, not an invoice to you. If you ask for something outside the original scope, that is new, separately quoted work.

Payment

Half the fee is due before work begins. The remaining half is due on completion.

Revisions

Each stage of a project includes an agreed number of revision rounds, set out in the scope document for that project. Changes requested after a project has been signed off and handed over are treated as new work.

Ownership and files

On completion of a project, and once it has been paid for in full, we hand over every source file, every account and every piece of access created for it. You own what you paid for.

Cancellation

Once work has begun, fees already paid are non-refundable.

Liability

We do the work with the care and skill you would expect from a studio in this line of work. Our liability for any claim arising from a project is limited to the total fees you paid us for that project.

Governing law

These terms are governed by the laws of Pakistan, and subject to the jurisdiction of the courts of Lahore.

Contact

Questions about these terms can be sent to qasim@parallelglobal.online.